Returns a list of model results for the specified criteria including ML predictions and human review results.
modelIds must contain active model IDs for your organization.
Use GET /Conversations/Classifiers to discover valid modelIds for your organization.
Use GET /Hierarchy/All to discover valid hierarchyCodes for your organization.
This endpoint uses cursor-based pagination. Pass the lastId from the final item in a page to retrieve the next page.
When includeUnprocessedMedia=true, the response may include conversations whose mediaStatus is Processed,
NotProcessed, or FailedToProcess. Unprocessed conversations return mediaStatus details with modelResults set to null.
Requests earlier than 2025-10-01 are automatically clamped to 2025-10-01.
| Time | Status | User Agent | |
|---|---|---|---|
Retrieving recent requests… | |||
Common next steps after a GET /ModelResults/ call:
- Use
ConversationIdvalues withGET /Conversations/Transcriptions/{conversationId}/to retrieve the conversation text. - Use
ConversationIdvalues withGET /Metadata/to retrieve conversation context. - Page through results by passing the last
Idfrom the current response aslastIdon the next call.
If modelIds is missing, malformed, or unknown, the response includes the available active model IDs for the organization. Other 400 responses cover invalid dates, page size, or hierarchyCodes.