Below is the generic type that we expect for chat uploads as well as an example of what that upload might look like. See Interaction Metadata (SFTP) for more information on how chat metadata should be formatted within the provided compressed chat folder.

Chat Upload Type

{
  "fileName": string,
  "uploadType": "Chat",
  "localeId": int,
}

Accepted Chat File Types

• zip
• tar

Example Chat Upload Body

{
  "fileName": "2024-08-23_chat.zip",
  "uploadType": "Chat",
  "localeId": 1033,
}