CRM System Integrations

Overview

Authenticx integrates with leading CRM systems to bring conversation intelligence and patient insights directly into your customer relationship workflows. By embedding actionable intelligence into the tools your teams already use, you can elevate customer experiences, streamline operations, and drive smarter decisions.

Available Integrations

Salesforce

Connect Authenticx to Salesforce to power your workflows with real-time insights and automation. Our integration supports:

• Authentication Setup
  Use Authenticx as an external authentication provider for secure API calls.

• Credential Configuration
  Step-by-step guidance for creating external credentials and named credentials inside Salesforce to enable secure, scalable integrations.

• Conversation Intelligence
  Seamlessly embed AI-powered insights, summaries, and agent support tools within Salesforce Health Cloud and Service Cloud Voice.

Explore the following Salesforce integration guides:

• Authenticx as an Auth Provider
• Creating External Credentials in Salesforce
• Creating a Named Credential

More CRM systems coming soon.