Creating a Named Credentials

This guide outlines how to create a Named Credential in Salesforce to finalize your connection to Authenticx after configuring your External Credential and Auth Provider. This step follows completion of the Creating External Credentials setup.

Prerequisites


Configuration Steps

1. Log into Salesforce

Sign in using your administrator credentials.

2. Open Setup

Click the ⚙️ Setup icon in the upper right and select Setup.

3. Navigate to "Named Credentials"

In the Quick Find box (left menu), type Named and select Named Credentials under the Security group.

4. Create a New Named Credential

Ensure you're in the Named Credentials tab, then click New.

Fill in the form as follows:

FieldValue
LabelAuthenticx enriches call history and analytics
NameAuthenticxPlatform (preserve casing exactly)
URLhttps://platform.beauthenticx.com
External CredentialAuthenticx (select from dropdown)

Note: If you don't see Authenticx in the dropdown, first complete the Creating an External Credentials step.

5. Save

Click the Save button at the bottom right.


Completion

Named Credential successfully created!
You should see a screen displaying the details of your new credential.


What’s Next

Once confirmed, please move on to Granting Users Permission to use Authenticx