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Overview
Getting Started with Authenticx
new to AUTHENTICX API
Common Terminology
Navigating our Resources
Authentication
Getting an Access Token
Authorizing Requests
why use authenticx api?
Automated File and Metadata Upload
User and Agent Management
DAta
AcxAPI
Media Upload
Media Upload Format & Limitations
Media Upload Response Codes and Error Handling
Audio Interaction Metadata
Chat Upload
Customer Automation Samples
Interaction Metadata (SFTP)
Supported Audio Codecs
Data Integration Options
Cloud Telephony
Amazon Connect
Overview - Granular Permissions
Authenticx Integration Configuration
Walkthrough - AWS Permissions & User Creation
Genesys Cloud
App Foundry - Authenticx Install Wizard
Secure Account Creation
Granular Permissions Guide
Nice CXone
CXone Configuration Requirements
CRM System Integrations
Salesforce
Authenticx as an Auth Provider
Creating External Credentials
Creating a Named Credentials
SFTP with authenticx
What is SFTP?
Getting Started with SFTP for Authenticx
Transferring Files to Authenticx
authenticx sso
What we Provide You
What we Need From You
IdP Specific Findings
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AcxAPI
Updated about 1 month ago
User and Agent Management
Media Upload
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